Privacy Policy

Welcome to our privacy policy. We are committed to respecting your privacy and protecting your personal data, when you visit or register with juniperbythesea.com or register and attend one of our events (virtual and/or in person events). 

1.    The purpose of the policy

This privacy policy intends to inform you of our approach to how we might collect personal information from you, or through a third party application, and the purposes for processing such information. It also intends to set out your rights with respect to processing your personal information and how you can request that it be deleted, updated, transferred, and/or provide you with access to it. It is intended to be read in conjuction with our Website Terms of Use. 

This policy is intended for persons of over 18. We do not knowingly collect data about children.

Please note that this Privacy Policy only applies to the use of your personal information obtained by us, it does not apply to your personal information collected during your communications with third parties.

2.    Our contact details

The Sites and our Services are operated by Yan Books Limited, trading under the name Juniper by the Sea, ("Juniper by the Sea", "we", "us" or "our").

Registered office address: 91 Princess Street, Manchester, England, M1 4HT
Email: hello@juniperbythesea.com

Juniper by the Sea is the data controller responsible for your personal information. If you have any questions about this privacy policy or want to exercise your rights as set out in this policy please contact us according to the details above. 

3.    The type of personal information we collect

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
•    Identity Data includes first name, last name, username or similar identifier, marital status, title, date of birth.
•    Contact Data includes billing address, home address, email address and telephone numbers.
•    Financial Data includes payment card information.
•    Transaction Data includes details about payments to and from you and other details of products you have purchased from us.
•    Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
•    Profile Data includes your username and password, purchases made by you, your preferences, feedback and survey responses.
•    Usage Data includes information about how you use our website and services.
•    Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with driver portal services when you sign up for an account with us). In this case, we may be unable to provide the services, or have to cancel a service you have with us. But we will notify you if this is the case at the time.

​

4.    How we get the personal information and why we have it

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.
We collect such non-personal and personal Information for the following purposes:
To provide and operate our Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 
To comply with any applicable laws and regulations

We may share your personal information with the following categories of third parties:
•    To verify card payments and process refunds - credit card companies and other payment providers; (including Sum Up Group – privacy policy here) 
•    To enable fulfilment, returns and delivery – we may share your personal information with Royal Mail Royal Mail Group Ltd (their privacy policy here) and Gardners Books Ltd (their privacy policy here) 
•    Events - any applicable third party hosting the event; and third party ticketing companies such as Eventbrite (their privacy policy here) 
•    Competitions and prize draws - any applicable third party co-promoter (for example, a book publisher), prize supplier, facilitator or publicity platform

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting hello@juniperbythesea.com
(b) We have a contractual obligation.

 

5. Cookies

​

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. For more details on Cookies please visit All About Cookies.

​

You may disable or refuse cookies, but please note that some parts of this website may become inaccessible or not function properly.

​

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that enables cookies that it categorizes as essential. 

​

Here is some information about the cookies and other technologies used on our Website:

​

User Information: this site will store a logged-in User’s information to keep track of items in your shopping cart and remember the customer information you gave us so that you do not have to re-enter it when making additional purchases.

Security: this site secures the Website with cookies that facilitate security features and allow the site to detect activity that might violate the Terms of Use such as unauthorised access or activity.

Localisation: Some cookies help us provide localized experiences, such as displaying the Website in the local language.

Site Features and Services: Certain cookies provide greater functionality to the Website and help us deliver our products and services.

Performance: this site uses performance cookies to help route traffic between servers and understand how the Website is performing so that we can provide Users with the best experience possible.

Analytics and Research: Cookies and other technologies help us to understand, improve, and research features and content on the Website. 

 

We may use certain social media plug-ins (e.g., Instagram) to allow you to communicate with such services and interact (e.g., “like” or “comment”) with various Website content. The social media plug-in will enable a direct communication between your end user device and the servers of the applicable social media provider, allowing the applicable social media provider to communicate with you and collect information about you browsing the Website. If you decide to use a social media plug-in, juniperbythesea.com may transfer your information to the social media provider, whether or not you have a registered user account with the applicable social media provider. We are not responsible for the content and the data collection on respective third-party websites or apps and that juniperbythesea.com neither controls the extent of personally information collected by the respective plug-in provider nor knows the processing’s purpose or the period your personally information will be retained. For further information as to how and for what purpose certain social network providers process your data, please see the relevant privacy policies of the applicable social media provider.

6. How we store your personal information 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We will keep your personal information for the purposes set out in this privacy policy and in accordance with the law and relevant regulations. We will never retain your personal information for longer than is necessary. 

​

7. Our contact with you 

​

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

​

 
8. Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at hello@juniperbythesea.com if you wish to make a request.

 

9. Changes to this privacy policy

​

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 
10. How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at hello@juniperbythesea.com or by post to 91 Princess Street, Manchester, England, M1 4HT. 

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk